November 4, 2013
“How can we help that manager understand the impact of their actions from a recognition standpoint. It’s an important question,” says Byam in the interview.
“It’s safe to say that most companies are under-recognizing employees, and they don’t know they are under-recognizing,” agrees Wade.
“If we’re recognizing right, and we’re explaining to people how their actions help the organization move towards its goals and objectives, that this becomes more of a repeatable action. And in addition, if we’re doing it publicly, it not only impacts the individual who’s receiving recognition, but also the others who see it,” say Byam.
Listen to the full interview here.