Careers

Terryberry is

Terryberry is a family-founded business; and we treat each other like family. We take pride in what we build together.  We strive for nothing less than our best every day.  Most importantly, we genuinely care about our clients and each other.  Are you interested in joining us in our mission to create fulfilling and rewarding workplaces through dynamic employee recognition solutions?  Let’s talk.

Team Terryberry is guided by a shared sense of purpose. These are the things that we value.

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Collaboration

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Innovation

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Customer-centric

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Above & Beyond

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Courage

Benefits

100+ years in business

We are certainly not new to the world of employee recognition, in fact, we practically pioneered it! Thanks to our passionate team of people, Terryberry is backed by over 100 years in the employee recognition business.

PTO

Terryberry offers PTO to each full-time employee, as well as paid holidays, so that you can plan to make the most out of your time spent away from work. 

Health Insurance

Terryberry provides you with medical, dental, vision, and disability insurance options to help you and your family lead healthy, productive, balanced lives.

Retirement

Terryberry offers employees a 401(k) plan with a wide variety of investment options, as well as up to a 5% match that is 100% vested from day one of match eligibility. 

Company Culture

Here at Terryberry, employees will find a supportive environment to grow and be recognized for their efforts when participating in our Recognition Program. In addition to recognition, our incentivized Wellness Program rewards employees for making strides toward a healthier and happier lifestyle.

Current Openings

Demo and Enablement Specialists
Grand Rapids, MI - Hybrid

Terryberry’s Demo and Enablement Specialist will work closely with the Sales Enablement Manager to optimize the sales training process and further enable the growth of the company’s SaaS products.

About You: You are someone who thrives as a contributor to a high-growth, winning team! It is imperative that you have a high comfort level presenting the 360 Recognition Platform and its capabilities to potential customers. You will also aid in creating training plans and training assets, to coincide with new feature releases, ensuring we have the most prepared sales force in the market. You should be equal parts customer-obsessed and data-driven.

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Senior Content Specialist
Grand Rapids, MI - Hybrid

As our new Senior Content Specialist, you are an integrated marketing focused content creator who approaches your role with a customer centric point of view.  As a specialist, you are focused on understanding the company vision and market landscape to develop content that is on voice and in line with Terryberry’s content strategy.   As a creator, you love developing compelling content and campaigns that impact all stages of the funnel.  As a team member, you inspire your peers and help to make them successful.  As a collaborator, you are excited to work with Terryberry’s Marketing, Product & Technology, & Sales Teams to contribute your innovation mindset to help Terryberry execute its vision and achieve its future goals

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Director of Customer Experience
Grand Rapids, MI - Hybrid

Terryberry is looking for a Director of Customer Experience to join our Executive team and deliver capabilities and solutions across these key areas: Customer Success, Customer Care, and Customer Account Management. The role may also evolve into Implementation, Support, and Training. You will lead ideation, strategy and concepts across customer experience initiatives and perform customer impact analysis, customer data analysis, cross-channel and cross-product alignment, and the identification of opportunities to improve the experience – all through the customer lens; driving customer outcomes.

About You: Someone who embodies a unique blend of strategic thinking, creativity, technical proficiency, and operational excellence. You have a proven track record in product management, strategic roadmap planning, customer experience and operations. A transformational and inspirational leader that drives, and motivates the team and others by being an open, authentic, and genuine leader who is energized by creating a winning team.

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Order Processing & Service Associate
Grand Rapids, MI - Hybrid

Terryberry is looking for a customer and company focused, detail orientated individual to join our fast-paced Order Processing Team. Ideal candidates will have customer service experience, high computer literacy, enjoy routine detailed work and be proficient in Microsoft Office.

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Channel Partner - Wellness
Remote

Terryberry is looking for a Channel Partner for our Wellness product to grow existing health care/wellness partnerships and drive new business relationships. This role is focused on strategic partners that resell the Terryberry Wellness products to their clients. The successful candidate will develop deep relationships with our current partners, nurture and grow their reach through executing against a measurable revenue strategy. They will also identify, create, and pursue new opportunities for growth through outbound activities, referrals, and RFPs.

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Sales Operations Manager
Remote

Terryberry is looking for a Sales Operations Manager who will work closely with the Chief Sales Officer. This position will be focused on the continuous optimization of sales processes and further enablement of SaaS products.

About You: A dynamic, driven, self-motivated individual who thrives as a contributor to a high growth, winning team! You will ensure the sales tech stack, process flow, and overall sales motion operates efficiently. You will also be responsible for helping develop a consistent, standardized sales process to drive high growth and repeatable success. The ideal candidate will be equal parts customer obsessed and data driven.

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Customer Care Key Account Specialist
Grand Rapids, MI - Hybrid

Terryberry is looking for a customer-focused, service-oriented individual to join our Customer Care Team. The successful candidate is service-minded, and will be focused on improving the relationship with internal and external customers and resolving issues related to orders and process. Enhancing the relationship in this way adds value by contributing to the retention of Terryberry’s most important customers.

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Product Manager
Remote

Terryberry is looking for a dynamic, inspiring Product Manager to join our team! Are you passionate about using your creative skills to imagine, direct, and create? Are you highly detail oriented and able to see small details that others miss? As a results-oriented Product Manager you would oversee and direct the product development process, helping to create a roadmap, strategy, and vision for each of our new product features. With your passion, talent, and expertise, you can help us create products that our customers will receive with excitement and appreciation.

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Product Owner
Grand Rapids, MI

Terryberry is looking for a dynamic, self-motivated Product Owner who will contribute to the success of our industry-leading product. This individual will be a vital member of our product delivery team and will help define the product roadmap through ownership of the product backlog and ensuring we are constantly improving our product to exceed customer expectations.

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Customer Account Manager
Grand Rapids, MI - Hybrid

Terryberry is looking for a customer focused, service oriented individual to join our Customer Experience Team. Our ideal candidate has customer service experience and thrives in building relationships with customers.  Individuals should have professional communications skills (written and verbal), intermediate Excel skills and perform well in a team environment.

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Jeweler
Grand Rapids, MI

Join Terryberry’s jewelry manufacturing team! If you love working with your hands and crafting beautiful pieces of art you might have what it takes to be a part of our team. Candidates should also be dependable, have the ability to work with small parts and small hand tools, and have good vision and dexterity.  The position does not require experience and is 1st shift (6:00AM – 2:30PM; Monday- Friday).

Download Application | Email Application

Our Locations

United States (HQ)

2033 Oak Industrial DR. NE,
Grand Rapids
MI USA 49505

Toll Free: 1-800-253-0882
Tel: (616) 458-1391

Canada

PO Box 67032
2126 Burnhamthorpe Rd W
Mississauga, ON L5L 5V4 Canada

Tel: +1 (416) 528-6990

UK & Europe

13-15 Beech Lane
Macclesfield, Cheshire
SK10 2DR

Tel: 0344 826 2008

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