July 19, 2019
Overview
There are a few critical steps that are required to get the best results from your employee survey. We believe that asking the right questions and using the correct Question Types is at the top of the list. Using the right question type for the question you’re asking can be the key to unlocking the data and insights that may have remained uncovered.
As a result, Workify offers multiple question types in order to give you the flexibility you need to design the right survey for your organization. Below we will go through each of the question types we offer and an example of what the reporting will look like.
Employee Net Promoter Score (eNPS)
eNPS questions are used to understand how positively team members feel about the overall employment experience and gauge the level of employee advocacy at the company. We are proponents of the traditional eNPS question which is asked on a scale of 0 to 10. Since eNPS is based on a score that has a specific calculation, it is important to use the eNPS question type for eNPS rather than Ranged Response.
What the question type will look like on a survey:
What your Reporting from this Question type will look like:
Overview (-100 to 100 scale)
By Group
Ranged Response
Ranged Response questions allow individuals to rate a given item on a scale of 0 to 10.
Question Type Example:
Reporting Example:
Overview
By Group
Likert
Respondents are offered a choice of five pre-coded responses which are used to allow the individual to express how much they agree or disagree with a particular statement.
Question Type Example:
Reporting Example:
Overview (-100 to 100 scale)
By Group
Free Form Text
Free-form text question types (i.e. qualitative questions) display your question and provide a space where your team can provide unrestricted feedback. This question type is usually great for open ended questions.
Question Type Example:
Reporting Example:
Overview
Single Choice
Single choice question types allow individuals to answer with a single selection of the provided options.
Question Type Example:
Reporting Example:
Overview
By Group
Ordered Options
Ordered option questions allow individuals to rank and arrange provided choices based on described criteria.
Question Type Example:
Overview
Reporting Example:
By Group
Multi-Choice
Many choice question types allow individuals to answer a given question with as many options of the provided choices as they like.
Question Type Example:
Reporting Example:
Overview
By Group
Question Group
Allows you to ask a single question around several related items.
Question Type Example:
Reporting Example:
Overview
Distribution
By Group
