New Case Study: Financial solutions company promotes core values through employee recognition

August 19, 2019

Freedom Financial Network wanted to improve employee retention within their call center environment where their workforce is made up of 60% millennials and rapidly growing in size, from 550 employees in 2013 to 2,200 in 2019. They also wanted to create a more formal recognition program that was easier to administer and nurtured a deep connection for their staff with their 4 core values: Care, Act with Integrity, Get Better, and Collaborate.

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NSF International – An Employee Recognition Case Study

March 31, 2015

Business experts agree that an organization can have a great product, a bullet-proof business plan, and top-notch marketing, yet all of these components are not enough to ensure success.  Without engaged employees, organizations will struggle to prosper. As a result, CEOs are on the hunt for the silver bullet to help them gain the edge […]

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Customer Service Excellence is Fueled by Employee Recognition at Northwest Texas Healthcare System

February 24, 2015

Northwest Texas Healthcare System is comprised of five facilities and 1900 employees serving patients in and around Amarillo, Texas. NWTHS believes in instant, daily, monthly and annual recognition for contributions that reflect their core value of Service Excellence. To facilitate and encourage staff recognition, NWTHS implemented a Give a WOW program for peer-to-peer recognition. All levels […]

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Queen’s University Department of Family Medicine Reinforces Their Core Values with Social Media Style Employee Recognition

November 10, 2014

Based in Ontario, Queen’s University Department of Family Medicine is a healthcare, education, and research group comprised of 100 employees operating in four locations. The DFM cares for more than 10,000 patients. In 2009, the organization’s leadership identified employee recognition as a key strategic initiative to support their mission of striving for excellence in patient centered health care, research and education. They wanted a recognition solution that fostered more day-to-day […]

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