BELAY & Terryberry Partner Webinar – New Hires, New Heights: A Comprehensive Guide to Elevated Onboarding For Your Virtual Assistant


06/11 | 1:00 PM - 2:00 PM ET

Join us for an engaging and insightful two-part webinar on the art of successful onboarding for new Virtual Assistants and Accounting Professionals with our friends from BELAY!

In today’s fast-paced work environment, effective onboarding is more critical than ever. Whether you’re a seasoned HR professional or a manager looking to enhance your team’s integration process, this webinar offers invaluable strategies and techniques to ensure a seamless transition for new Virtual Assistants and Accounting Professionals.

Led by industry experts with years of experience at BELAY, this session will delve into the key components of a robust onboarding program, from creating personalized welcome experiences to fostering a culture of belonging.

Discover how to optimize your onboarding process to drive engagement, retention, and productivity.

Don’t miss this opportunity to elevate your onboarding practices and set your organization and its newest members up for success!

Register now to secure your spot and take the first step towards building a stronger, more cohesive team!

Learning Objectives:

  • Personalized Training: Learn how to create a personalized training plan that ensures that your Virtual Assistant’s unique skills, strengths, and learning needs are leveraged and met.
  • Clear Expectations: Learn how to clearly communicate job responsibilities, performance expectations, and company culture to set a solid foundation for the new employee’s role.
  • Technology & Tools Training: Learn how to train your new Virtual Assistant on the necessary technology crucial for ensuring their seamless integration into the workforce.
  • Feedback and Evaluation: Learn how to provide actionable feedback on performance and progress, empowering your new Virtual Assistant to adjust and improve as needed.
  • Performance Metrics: Learn how to establish performance metrics that are measurable, relevant, and achievable so your Virtual Assistant understands what success looks like in their role.


Mandy Brown
Director of Client Relations

As Director of Client Relations, I have the opportunity to use my passion for structure, clear expectations and developing the potential in people, all thanks in large part to my family’s deep military roots. Interestingly, I’d also attribute much of my professional success to having been an NCAA All-American catcher in softball as they’re often credited as the ‘silent leaders’ on the team.

At BELAY, I’ve worked as a Client Success Consultant, then in Contractor Services, then as a Client Relations Manager, and now as the Director of Client Relations. Prior to BELAY, I did all the things – even as many as five at one time – including being a medical massage therapist, paralegal, and supporting a vocational rehabilitation specialist.

Other should-knows about me:

— I firmly believe that ‘clarity is kind.’
— I love a challenge so if you don’t laugh at my jokes, I won’t stop trying until you do.
— I pride myself in being both a visionary and a detailed-oriented person. My husband considers these both my best and worst qualities.
— I have a knack for seeing the potential in people and am passionate about equipping them to grow to that potential.
— I love change and get bored with repetitive work, so BELAY is perfect for me.
— I strongly dislike magic.
— I have no streaming services, so never ask me if I’ve seen the newest series.
— Conversely, I’m natively fluent in sports so you should definitely ask me about that.
— My college degree is in pre-medicine with a minor in chemistry, neither of which have served me well – though they make for inexplicably impressive small talk.

Most importantly, I’ve been married to my husband for 14 years and have a 4-year-old, Madi. We’re obsessed with boxers – inarguably the best breed of dog ever, and the best 80-pound lap dog around.

Qualifies for HRCI and SHRM recertification credits.


HR Certification Institute’s® ( official seal confirms that Terryberry meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. This program has been approved for 1 (HR (General)) recertification credit hour toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through the HR Certification Institute. Terryberry is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.