Be Heard®: Employee Listening Program
Turn Employee Feedback Into Insights Leadership Can Act On
Be Heard is Terryberry’s evidence-based employee listening solution—built on a research-validated six-pillar engagement model that turns feedback into insights leaders can act on.
Get a custom demo built around your workforce.
Driving Success for 44,000+ Organizations
Most Survey Tools Just Improve Participation. Strong Listening Programs Improve Retention.
If your employee engagement surveys aren’t changing anything, the problem probably isn’t participation—it's the system behind the survey. Be Heard is built to close the loop between employee listening and leadership. If your current employee listening strategy looks like this:
- Survey results sit in spreadsheets and don’t lead to meaningful results
- Employees are skeptical of anonymous surveys– and don’t respond honestly
- Recognition, well-being, and survey data aren’t connected
- HR can’t prove what programs are driving engagement
- Annual surveys leave months of employee experience unheard
It’s time for a better solution.
Be Heard: Employee Listening
The Employee Listening Program Built to Drive Real Cultural Change
Be Heard is Terryberry’s comprehensive employee listening program built on a research-validated six-pillar engagement model with expert-developed survey templates, real-time analytics, and listening capabilities that can pair directly with your recognition and wellness data. Built for HR and people leaders who need more than generic data.
Insights That Go Beyond the Dashboard
Based on a proprietary six-pillar engagement model rooted in independent research, Be Heard turns survey results into clear, pre-configured reports your team can act on.
Anonymous, Attributed, & Custom Survey Experiences
Not all feedback is created equal. That’s why Be Heard offers multiple survey experiences, each purpose-built to help you gather the right insights, take meaningful action, and protect employee trust.
A Listening Strategy for Every Moment
Pulse surveys, onboarding check-ins, 30/60/90-day follow-ups, milestone moments — Be Heard gives you flexible employee feedback surveys designed for every stage of the workplace journey.
The Numbers Leadership Asks For
Be Heard breaks eNPS (employee Net Promoter Score) down by team, location, and manager — and when paired with the Be Engaged™ program, it connects directly to recognition activity. Walk into any leadership meeting with data that's specific, defensible, and hard to argue with.
Listening Goes Further When Connected to Recognition and Wellness
Be Heard connects employee feedback to your recognition activity and your wellness participation in a single analytical view—answering questions like whether your most recognized employees are also your most engaged.
Be Heard Plus
The foundation for data-driven listening.
For organizations ready to move beyond annual surveys and start building a real listening strategy.
What's included:
- eNPS & retention analysis
- 20+ research-backed survey templates
- Pulse surveys with real-time analytics (anonymous)
- Participant segmentation & notifications
- Engagement insights dashboard
- Benchmarking Engagement Survey
Be Heard Pro
Full listening intelligence & predictive insight.
For organizations that need lifecycle listening, manager-level visibility, and analytics tied directly to retention and performance.
Everything in Plus, and:
- AI-powered survey creation
- Lifecycle surveys — new hire, exit, & 360 feedback
- Experience surveys & eNPS benchmarking
- Manager insights & guided action prompts
- Advanced analytics tied to retention & performance
- Attributed Surveys
All-in-One Employee Engagement
Listening Built into a Connected Engagement Program
Strengthen your employee engagement strategy by bringing recognition, awards, rewards, wellness, and listening together in one connected system. Terryberry’s Be Engaged program unifies every aspect of employee engagement, so you can see exactly how recognition activity connects to well-being, retention trends, and eNPS.
Meet Be EngagedEmployee Recognition
Be Recognized™ is your hub for peer-to-peer and manager-led recognition, automated milestone moments, and public social feeds that build cultural momentum across your entire workforce.
Employee Rewards
From tailor-made awards to ecommerce integrations, Be Rewarded™ offers flexible rewards that align with your company's values.
Employee Well-Being
Be Well® provides interactive health and wellness experiences that drive retention, productivity, and well-being across your entire workforce.
Employee Benefits
Be Saving provides one place for employees to access, and for you to manage, your existing benefits alongside discounts, savings, and salary sacrifice schemes.
Get More From Your Employee Listening Solution
Looking for a more connected listening solution? Terryberry’s Engagement Program tiers match your current engagement strategy to a program built for where you are today, and designed to move you forward.
Awards for Personal Recognition That Lasts a Lifetime
The only recognition partner that connects heritage-quality symbolic awards produced in-house with a digital engagement program.
We’ll help you create custom plaques, jewelry, and trophies that turn anniversaries, sales performance incentives, and retirement recognition into meaningful cultural moments.
Turn Survey Data into Cultural Insight Your Leadership Can Use
Go beyond surface-level results. Filter, group, and explore data across your org structure without manual work or guesswork, so you know exactly where engagement is down and what to do about it.
- Filter by departments, teams, and business units
- Breakdown the impact of leadership behavior on sentiment
- Understand differences between full-time, part-time, and other worker groups
- Identify trends by demographics like life stage, location, gender, and more
Connects With Your Existing HRIS
Be Heard integrates seamlessly with most HRIS systems on the market today. Our platform automatically maps to your organizational hierarchy, so you can easily uncover insights at every level of the company. We've helped organizations across manufacturing, healthcare, construction, and hospitality go live quickly, even with complex workforce structures.
"Terryberry was the only solution that helped us transform raw data into concrete decisions that impact the lives of our employees, our business, and our community. That's what's really driven our loyalty."Dan Norris, Construction Equipment Manufacturing Company
"I manage the Terryberry program, and it's super-easy to use, both for me and all of our associates. And the Terryberry team has been wonderful to work with!"Manager, Associate Relations, Convenience Store Chain
Employee Listening Program FAQ
We’re Here to Answer Your Questions
Is Be Heard a standalone product or do I need the full Be Engaged platform?
Be Heard has the greatest impact as part of our full Be Engaged program, but can be used as a highly effective standalone employee listening program. Terryberry provides two tiers, Be Heard Plus and Be Heard Pro, designed for HR teams at different stages of their listening maturity. Both tiers include the full six-pillar engagement model, researcher-developed survey templates, and pre-configured analytics. For organizations already running Terryberry's recognition or wellness programs, Be Heard also unlocks an additional layer of insight by connecting survey data to recognition activity and wellness participation.
What Is The eNPS Score?
A customer's eNPS score (employee Net Promoter Score) is an at-a-glance indicator that can be used for retention, recruiting, and overall engagement. To affect an eNPS score, we help organizations break the score down into a series of influencers that can be viewed across categories like location, department, and managers. Based on that breakdown, strategies can be employed to positively change any organization.
How is Be Heard different from other employee survey platforms?
Most employee engagement survey platforms sell software or analytics dashboards in isolation. Be Heard offers pre-configured visualizations that connect survey results to eNPS and retention metrics, allowing you to focus on decision-making rather than analysis. You also get researcher-designed templates that let you build great surveys without being a survey scientist, and you have access to both anonymous and attributed survey experiences with built-in privacy protections designed to earn employee trust. Finally, Be Heard is the only solution that was built on Terryberry’s evidence-backed six-pillar engagement model and integrates survey sentiment data directly with recognition activity and wellness participation, so you can see how engagement scores move alongside recognition trends.
How long does implementation typically take?
Most organizations are fully live within a few weeks of signing. The timeline depends on your HRIS integration complexity and program configuration, but our implementation team is with you throughout—from initial setup to launch. We've helped organizations across manufacturing, healthcare, construction, and hospitality go live quickly, even with complex workforce structures.
How can I demonstrate the ROI of Be Heard to leadership?
Be Heard connects eNPS scores and retention metrics to recognition activity—giving you a clear narrative about what's driving engagement and what's holding it back. Our combined analytics view makes it easy to show leadership exactly which departments, managers, or locations need attention, and how recognition investment is correlating with engagement improvements over time.
Ready to Build a Listening Strategy that Drives Change?
Whether you're starting your first formal listening program or you’re ready to upgrade to Be Heard Pro, we'll meet you where you are. Talk with a Terryberry listening expert and we'll help you map out what's worth doing next.
