From Recognition to Retention: Activating Frontline Engagement with Terryberry & RedeApp GO

Webinar

01/27 | 1:00 PM - 2:00 PM ET

Register

Frontline teams are the engine of service delivery, safety, and customer experience, but they are often the hardest population to reach consistently with meaningful recognition and timely communication. In this session, Terryberry and RedeApp will show a practical approach to closing that gap by pairing proven recognition programs with a lightweight, mobile-first engagement layer through RedeApp GO.

Attendees will see how to operationalize recognition so it happens in the flow of work—not in disconnected channels that frontline employees rarely access. We’ll cover playbooks for launching recognition across distributed locations, driving participation, and tying recognition moments to measurable outcomes (activation, engagement, retention, and manager effectiveness). The webinar will include real-world frontline scenarios, example campaigns, and a simple implementation roadmap.

Learning Objectives:

  • Design a frontline-ready recognition motion that drives participation across hourly, deskless, and distributed teams.
  • Build a 30-day launch plan for Terryberry recognition programs delivered through RedeApp GO (communications + manager enablement + campaign cadence).
  • Use repeatable templates for frontline recognition moments (milestones, safety wins, values-based shoutouts, peer-to-peer prompts).
  • Measure impact with a simple metrics framework (adoption, engagement, recognition frequency, retention proxies, and manager activation).

Presenter

Jonathan Erwin II
Product Led Growth Manager
RedeApp

Jonathan Erwin is RedeApp’s Product-Led Growth Manager, responsible for bridging product, marketing, and user feedback to drive adoption and scalable growth.

Qualifies for HRCI and SHRM recertification credits.

      

HR Certification Institute’s® (www.HRCI.org) official seal confirms that Terryberry meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. This program has been approved for 1 (HR (General)) recertification credit hour toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through the HR Certification Institute. Terryberry is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. This program is valid for 1 PDC for the SHRM-CP® or SHRM-SCP® .