Three issues continue to dominate the discussions and concerns of organizational leaders and HR professionals: how to retain existing team members, how to effectively recruit new employees, and how to deal with the culture-related challenges of remote / hybrid employees.
These challenges have to be successfully addressed at a practical level (in contrast to either a “the sky is falling!” fear-based approach — or just calling what we are doing by a different name (hint: recognition isn’t the same as authentic personal appreciation even if you call it ‘appreciation’).
Dr. White will summarize the mountains of research we are bombarded with into easy-to-understand guiding principles regarding these 3 critical R’s and he will point to actionable steps HR professionals can begin to take.
- Identify the core, underlying issues affecting high staff turnover rates and challenges in recruiting new employees.
- Comprehend the interpersonal dynamics intertwined between remote/hybrid employees, retention, onboarding and engagement.
- Access resources and take practical steps to begin to create more connection between employees.
Dr. Paul White
Dr. Paul White is a psychologist, author, and speaker who “makes work relationships work.” He has written articles for and been interviewed by the BBC News, Business Week, the New York Times, CNN/Fortune.com, Entrepreneur.com, Fast Company, Fortune, FoxBusiness.com, U.S. News and World Report, Washington Post, and Yahoo! Finance.
As a speaker and trainer, Dr. White has taught around the world, including North American, Europe, South America, Asia, and the Caribbean. His expertise has been requested by PepsiCo, Microsoft, NASA, L’Oreal, Ritz Carlton, Starbucks, Boeing, HP, Exxon Mobile, DIRECTB, and numerous other multinational organizations.
Dr. White is the coauthor of the best-selling book, The 5 Languages of Appreciation in the Workplace, which has sold over 575,000 copies (written with Dr. Gary Chapman, author of the #1 NY Times bestseller, The 5 Love Languages) and has been translated into 25 languages.
Based on their extensive research and expertise, Dr. White and Dr. Chapman have developed practical ways for leaders and employees to communicate authentic appreciation that leads to increased employee engagement, lower staff turnover, more positive work environments, and higher productivity.
Additionally, their online assessment, the Motivating By Appreciation Inventory, has been taken by over 375,000 employees worldwide and is available in multiple languages.
Cited as a thought-leader in developing healthy workplace relationships, his speaking style has been described as “world-class” expertise providing practical, easily implemented information with the right touch of humor.”
Qualifies for HRCI and SHRM recertification credits.