Accessibility Statement
Last Modified Date: November 6, 2026
This accessibility statement applies to the website operated by Terryberry Company, LLC (“Terryberry,” “we,” “us,” or “our”) at www.terryberry.com, including its regional versions.
Our commitment to accessibility
Terryberry is committed to making our website accessible to everyone, including people with disabilities. We want all visitors to be able to find information about our company, products, and services, and to contact us, regardless of ability or the technology they use.
We treat accessibility as an ongoing effort. We regularly review our website, address issues as we find them, and consider accessibility when we add new content and features.
Measures we take
Terryberry takes the following measures to support the accessibility of our website:
- Including accessibility as a requirement when we design, build, and update web pages.
- Testing our website with automated tools and manual review, including keyboard-only navigation and screen reader checks.
- Providing captions for our video content, such as our company explainer video.
- Providing accessibility guidance to staff and partners who create content for the website.
- Considering accessibility when we select third-party tools and services used on the website.
- Assigning responsibility for accessibility to the Marketing team.
Conformance status
The Web Content Accessibility Guidelines (WCAG) 2.2, published by the World Wide Web Consortium (W3C), define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.
Our goal is for this website to conform to WCAG 2.2 Level AA. This website is currently partially conformant with WCAG 2.2 Level AA. “Partially conformant” means that some parts of the content do not yet fully conform to the standard. Known issues are described in the “Known limitations and alternatives” section below.
Known limitations and alternatives
Despite our efforts, some content on this website may not yet be fully accessible. Below is a description of known limitations and what we are doing about them. If you have difficulty with any of these, please contact us using the details in the “Feedback and contact information” section and we will provide the information or service in another way.
- Mobile zoom: On some pages, settings may limit pinch-to-zoom on certain mobile browsers. Most browsers allow text to be enlarged through their accessibility or display settings.
- PDF documents: Some downloadable PDF documents, including older case studies and resources, may not be fully accessible to screen reader users (for example, missing tags or reading order). Accessible versions are available on request.
- Navigation menus: Some top-level menu items (such as “About,” “Resources,” and “Clients”) are coded as links that do not lead to a page, which may be confusing for screen reader and keyboard users.
- Older content: Some older blog posts and images published may be missing text alternatives or may not meet color contrast requirements. We are reviewing this content as part of our ongoing updates.
- Video and webinar recordings: While our main video content is captioned, some older videos or webinar recordings may not have captions, transcripts, or audio descriptions.
Third-party content
Our website uses some content and tools provided by third parties, such as embedded forms, scheduling tools, video players, cookie consent tools, and links to partner websites. We do not fully control the accessibility of this content. We encourage our vendors to meet accessibility standards and will work with them to address issues reported to us. If a third-party feature prevents you from accessing information or completing a task, please contact us and we will help you another way.
Compatibility with browsers and assistive technology
This website is designed to be compatible with:
- Recent versions of major web browsers, including Chrome, Edge, Firefox, and Safari, on desktop and mobile devices.
- Common assistive technologies, including screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack), screen magnifiers, and voice recognition software.
This website may not display or function correctly in older or unsupported browsers.
Technical specifications
Accessibility of this website relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Assessment approach
Terryberry assessed the accessibility of this website by the following approach:
- Self-evaluation by our marketing and web team using automated testing tools and manual testing, including keyboard and screen reader testing, completed on 7/14/2026.
Feedback and contact information
We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier, need information in an alternative format, or need help using any part of this website, please contact us:
- Email: [email protected]
- Phone (toll free, US and Canada): +1 800 253 0882
- Phone (UK): +44 (0)344 826 2008
- Mail: Terryberry Company, LLC, Attn: Marketing, 2033 Oak Industrial Dr. NE, Grand Rapids, MI 49505, USA
To help us respond, please tell us the web address (URL) of the page, a description of the problem, and the browser and any assistive technology you were using. You do not need to provide this information to contact us.
We aim to respond to accessibility feedback within 5 business days.
If you are not satisfied with our response
If you are not satisfied with how we have responded to your feedback, please ask for your concern to be escalated to Vice President of Marketing, who will review it and respond to you.
Date of this statement
This statement was first published on 11/6/2026. It was last reviewed on 11/6/2026.