Failure Lab & Terryberry Partner Webinar – Playing Nice: Personality Harmony & Conflict


07/18 | 1:00 PM - 2:00 PM ET

This webinar utilizes the FSDI (Failure, Stress, & Discomfort Index) as an entry point to explore how personality tendencies interact. Using tactical empathy skills, participants will learn how to increase harmony and decrease conflict in interactions between different personalities in the workplace.

In this webinar, participants will learn to:

  • Identify their own personality tendencies, utilizing the FSDI (Failure, Stress, & Discomfort Index) (Understanding Self).
  • Identify how their personality tendencies interact with others to create harmony & conflict in interpersonal interactions & communication.
  • Learn how different personalities perceive failure, stress, discomfort, & conflict.
  • Create a “practice script” for how to frame their own tendencies to people who may or may not react & respond the same way they do.


Anna Baeten
Partner/COO/Director of Corporate Training
Failure Lab

Areas of Passion: Founders & Organizational Scaling, Organizational & Operational Strategy, Women & BIPOC Leadership Development & Amplification, Justice-Forward Systems Change, Human-Centered Leadership & Organizational Culture, Participatory Curriculum Design, Marketing & Communication.

Anna holds a bachelor of science degree in Biomedical Sciences and a bachelor of arts degree in Professional & Applied Ethics, both from Western Michigan University and sees her educational journey as evidence of the value of a liberal arts education.

Anna enjoys audiobooks, fine-tipped ink pens, sneaking nutritional relevance into her children’s food, and learning about what motivates people to do better and be better.

Failure Lab helps communities, organizations, and individuals remove failure-based roadblocks to innovation, collaboration, and creative thinking. Through human-centered empathic leadership training, we are pushing back on the fear of failure, working to build psychologically safe organizational cultures, and encouraging the intelligent risk-taking necessary for innovation.

Qualifies for HRCI and SHRM recertification credits.


HR Certification Institute’s® ( official seal confirms that Terryberry meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. This program has been approved for 1 (HR (General)) recertification credit hour toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through the HR Certification Institute. Terryberry is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.