Customer success team

Your Success is Our Success

We don’t just provide solutions—we walk beside you. From launch onward, our team ensures you always have a trusted partner to turn to.

Rooted in Real People, Real Support

Behind every email, call, or training session is a dedicated Customer Success Manager who knows your goals and cares about your success. Think of us as an extension of your team—always ready to listen, solve, and celebrate with you.

Your Partner for Transformative Employee Engagement

Our team is dedicated to understanding your goals, guiding you through best practices, and celebrating your wins right alongside you. When your people thrive, so does your organization—and that’s the success we’re here to create together.

Meet Your Customer Success Team

Our team members aren’t just experts in employee engagement—they’re real people who care about building lasting relationships. Get to know the team that makes sure your programs thrive.

A smiling customer success team member with long blonde hair wearing a black floral top.

Sari Hughes
Sr. Customer Success Manager

A smiling woman with shoulder-length blonde hair wearing a black blazer, representing our customer success team.

Amber Richter
Customer Success Manager

A smiling customer success team member with long red hair wearing a black shirt against a green and white background.

Kimi Griggs
Customer Success Manager

A smiling woman with long, dark, wavy hair and a black floral top, representing our customer success team.

Lindsey Baker
Customer Success Manager

A smiling, bearded man with a shaved head wearing a short-sleeved blue button-down shirt, representing the customer success team against a light blue background.

Brian Stolman
Customer Success Wellness Team Lead

A smiling customer success team member with long blonde curly hair, wearing a dark blue sleeveless top and rectangular earrings.

Marissa Bell
Solution Consulting Manager

A smiling customer success team member wearing glasses and a light-colored checkered button-down shirt with his arms crossed.

Alex Bisel
Solutions Consultant

A middle-aged customer success team member with a beard and glasses, wearing a plaid button-down shirt, looking to the side and smiling.

Joey Mannard
Solutions Consultant

A smiling customer success team member in a plaid shirt with his arms crossed, wearing a digital watch.

Danny Zbikowski
Enablement Manager

A smiling young man from the customer success team wearing a blue suit jacket and a white button-down shirt.

Mitch Bussell
Sales Development Representative

A smiling customer success team member with a short beard wearing a grey polo shirt looks at the camera.

Adam Wills
Customer Onboarding Manager

Why You'll Love Terryberry

Discover the only platform that connects recognition programs to
employee sentiment.

Comprehensive Programs

We offer a full suite of employee engagement tools so you don’t need to manage multiple vendors.

Service awards
Peer-to-peer recognition
Wellness challenges, and more

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Analytics & Insights

Measure more than logins. View recognition activity, track participation, and see how engagement programs impact retention.

Pulse and engagement surveys
Real-time sentiment analysis
Actionable insights dashboard

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Ease of Use

Our platform is designed to be user-friendly for both employees and administrators, making it easy to recognize others, redeem rewards, and track engagement.

Amazon Business integration
Global fulfillment
Flexible and scalable programs

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Taking a customer-centric approach, [Terryberry] has consistently delivered exemplary service, follow-up, and attention to detail. I recommend Terryberry with the highest praise.

William Thorn

Chief People Officer

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