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Building a More Engaged and Communicative Workforce

March 28, 2024

The heartbeat of operational success lies in the satisfaction and dedication of a business’s workforce.

An engaged employee is not just loyal, but also a more productive and effective contributor to the company's objectives and, most importantly, probably a happier human being overall.

But how do you cultivate engagement in a way that is sustainable and reflective of modern work dynamics? For HR directors and leaders looking to improve their organisational culture, the answer may lie in reimagining how you recognise and communicate with your workforce.

Employee recognition is more than a pat on the back; it's the strategic pin that holds an organisation’s engagement framework together. And more, it’s the art of making your employees feel seen, heard, and most importantly, valued. Engaging and communicative workplaces are those that foster a culture where recognition is not just a formality but a daily practice woven into the very fabric of the company.


Personalising recognition and rewards

Not all employees are motivated or incentivised by the same things. Some might cherish a public acknowledgement, while others prefer a private word of thanks. Personalising recognition ensures that the effort feels sincere and impactful while catering to the diverse workforce present in the modern corporate environment.

In a world where numerous working styles exist, personalisation is essential. What motivates a full-time employee might not hold the same weight for a part-time employee. Terryberry users get access to an extensive reward catalogue where they can choose from merchandise, gift vouchers and experiences or even charity donations - ensuring they’re rewarded in a way that matches their motivations.

Discover other big ‘green incentives’ that focus on reducing carbon, and sharing resources or look at personalised incentives that focus on reusing, recycling and more to fit with your team - whether they’re remote or in the office.


Celebrating the big wins, and the small ones

Employee recognition is key to creating an engaged workforce and opening up channels of communication. Recognising employees for hard work humanises an organisation, transforming it from a workplace to a community. The act of recognition lays the foundation for an inclusive and supportive work culture, promoting an environment where individual effort is a visible contribution to a collective cause.

Streamlining feedback through a digital platform is one option for a continuous and fluid feedback loop that’s great for motivating a dynamic workforce that works particularly well for the asynchronous working style and for celebrating small wins.

This style of feedback is all about celebrating the details, the improvements, and the innovations that collectively drive the company forward.

Creating a Positive Work Culture and a Supportive Environment

A positive workplace is one where employees feel secure and appreciated, the tricky part can sometimes be conveying these messages of praise to employees without it becoming ‘corporate culture’.

But, the foundation of a prosperous company lies in its ability to foster a work environment that brims with positivity—where each employee not only feels secure but genuinely valued. It’s crucial for an organisation to integrate positive reinforcement into the workplace culture seamlessly.

To strike the perfect between professional and personable, authenticity must be at the heart of all interactions within the company. Open, genuine dialogue and authentic communication may be key to achieving this balance, but it’s essential not to forget that work time can also be fun.



Promoting work-life balance and wellness programs

Employee wellness is the epitome of a company's dedication to its workforce. Work-life balance initiatives can take various forms, from flexible work schedules that accommodate personal commitments to remote work opportunities that slash commute times and increase time spent with family.

For example, employees could customise their start and end times to better align with childcare responsibilities, reducing stress and enhancing overall satisfaction.

Wellness programs, too, can be multifaceted, ranging from on-site fitness facilities and health screenings to mental health support and stress management seminars. Picture a workplace that offers a gym space for physical exercise and weekly group sessions focused on mindfulness or yoga, contributing to its employees’ mental and emotional resilience.

Through these targeted strategies, a company not only improves the health and happiness of its employees but also reaps the rewards of increased productivity, reduced absenteeism, and a more engaged team. It's an approach where everyone, from the individual contributor to the organisation at large, wins.

Peer-to-Peer recognition

While recognition from leadership is essential, peer-to-peer recognition is equally valuable. It strengthens the bonds between colleagues, encourages teamwork, and reinforces the idea that good work doesn't go unnoticed by anyone within the organisation.

Empowering employees to appreciate each other encourages them to actively appreciate the work of their peers, creating a culture where employee recognition is not top-down but also bottom-up. This empowerment fosters a more cohesive team spirit and encourages collective positivity and support within workgroups.

A workforce that recognises their teammates’ hard work is better at collaborating and sharing wins and a team’s collective achievements. This further instills unity and boosts camaraderie, leading to a more enjoyable and productive work environment.


What about technology?

Employee recognition programmes are known to boost employee morale and motivation. When employees feel their contributions are appreciated, they are more likely to feel connected to their work, colleagues, and the company's mission.

Terryberry’s Employee Recognition Platform offers tailor-made solutions that align recognition efforts with business goals. Its flexibility allows organisations to recognise team members for a wide range of contributions, from hitting financial targets to demonstrating corporate values.

One of the key benefits of the platform is its ease of use. Managers and team members can acknowledge each other’s efforts with just a few clicks, ensuring that recognition is timely and meaningful. Such a system doesn't just make employees feel good; it provides the management with valuable data on who the high performers are and the kind of work that should be encouraged more frequently, helping you to recognise exactly how engaged your workforce is.