{"id":98325,"date":"2025-04-11T08:37:22","date_gmt":"2025-04-11T12:37:22","guid":{"rendered":"https:\/\/www.terryberry.com\/?page_id=98325"},"modified":"2026-03-09T17:49:16","modified_gmt":"2026-03-09T21:49:16","slug":"case-studies-martsons","status":"publish","type":"page","link":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/","title":{"rendered":"Martson&#8217;s Case Study"},"content":{"rendered":"\n<h1>\n\t\t\tMarston&#8217;s engages a dispersed workforce with a mobile-first recognition and benefits Solution\t<\/h1>\n\t\t\t<a href=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/05\/Marstons-Case-Study.pdf\"  target=\"_self\"  download>\n\t\t\t\t\t\t\tDownload Case Study\n\t\t\t\t\t<\/a>\n<h2>\n\t\t\tIntroduction\t<\/h2>\n\t<p>Marston&#8217;s PLC is a prominent British pub company with a rich heritage and a nationwide presence, operating approximately 1,400 pubs across the UK. From friendly local establishments to vibrant city center bars, all Marston&#8217;s venues share a common goal: to deliver exceptional guest experiences while proudly serving their local communities.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Serving-Image-1.png\" alt=\"Marston&#039;s_Case Study_Serving Image\" height=\"664\" width=\"1000\" title=\"Marston&#039;s_Case Study_Serving Image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t<p>Founded in 1834 as a family-run brewery, Marston&#8217;s has transformed into a significant player in the hospitality industry, employing over 10,000 people. The company became publicly listed in 2001 and has since focused on fostering a strong internal culture and effective communication among its workforce.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Serving-Image-2.png\" alt=\"Marston&#039;s_Case Study_Serving Image 2\" height=\"664\" width=\"1000\" title=\"Marston&#039;s_Case Study_Serving Image 2\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t<p>In an industry known for high staff turnover due to seasonal demand and wage challenges, Marston&#8217;s distinguishes itself by prioritising employee development, engagement, and a positive workplace culture-key factors contributing to higher retention rates.<\/p>\n<p>In such a fast-paced environment, where many employees interact with customers from day one, timing and accessibility are crucial.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Quote-1-1.png\" alt=\"Marston&#039;s_Case Study_Quote 1\" height=\"520\" width=\"2000\" title=\"Marston&#039;s_Case Study_Quote 1\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<h2>\n\t\t\tEngaging a fast-moving workforce with seamless recognition &#038; benefits\t<\/h2>\n\t<p>Marston&#8217;s has partnered with Terryberry to launch a mobile-first platform that integrates employee recognition with instant-access benefits. This solution centralises recognition efforts, offers real-time rewards, and provides savings through a user-friendly app for hourly workers.<\/p>\n<p>Terryberry helped Marston&#8217;s make recognition instant and visible throughout the organisation, enhancing employee engagement and aligning with their fast-paced culture.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Quote-2.png\" alt=\"Marston&#039;s_Case Study_Quote 2\" height=\"520\" width=\"2000\" title=\"Marston&#039;s_Case Study_Quote 2\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t\t\t<a href=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/05\/Marstons-Case-Study.pdf\"  target=\"_self\"  download>\n\t\t\t\t\t\t\tDownload Case Study\n\t\t\t\t\t<\/a>\n<h2>\n\t\t\tBe Engaged, Be Exceptional\t<\/h2>\n    <a href=\"#hsformModal_\" data-toggle=\"modal\">Request a demo<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Marston&#8217;s engages a dispersed workforce with a mobile-first recognition and benefits Solution Download Case Study Introduction Marston&#8217;s PLC is a prominent British pub company with a rich heritage and a nationwide presence, operating approximately 1,400 pubs across the UK. From friendly local establishments to vibrant city center bars, all Marston&#8217;s venues share a common goal: [&hellip;]<\/p>\n","protected":false},"author":42,"featured_media":98326,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-98325","page","type-page","status-publish","has-post-thumbnail","hentry","last","even"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Martson&#039;s Case Study - Terryberry<\/title>\n<meta name=\"description\" content=\"Learn how Marston&#039;s improved engagement in its dispersed hospitality workforce with Terryberry&#039;s mobile-first recognition and benefits platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Martson&#039;s Case Study\" \/>\n<meta property=\"og:description\" content=\"Learn how Marston&#039;s improved engagement in its dispersed hospitality workforce with Terryberry&#039;s mobile-first recognition and benefits platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/\" \/>\n<meta property=\"og:site_name\" content=\"Terryberry\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TerryberryCompany\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-09T21:49:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"664\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Terryberryco\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/\",\"url\":\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/\",\"name\":\"Martson's Case Study - Terryberry\",\"isPartOf\":{\"@id\":\"https:\/\/www.terryberry.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png\",\"datePublished\":\"2025-04-11T12:37:22+00:00\",\"dateModified\":\"2026-03-09T21:49:16+00:00\",\"description\":\"Learn how Marston's improved engagement in its dispersed hospitality workforce with Terryberry's mobile-first recognition and benefits platform.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#primaryimage\",\"url\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png\",\"contentUrl\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png\",\"width\":1000,\"height\":664},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.terryberry.com\/gb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Martson&#8217;s Case Study\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.terryberry.com\/#website\",\"url\":\"https:\/\/www.terryberry.com\/\",\"name\":\"Terryberry\",\"description\":\"Employee Recognition and Reward Programs\",\"publisher\":{\"@id\":\"https:\/\/www.terryberry.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.terryberry.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.terryberry.com\/#organization\",\"name\":\"Terryberry\",\"url\":\"https:\/\/www.terryberry.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg\",\"contentUrl\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg\",\"width\":1098,\"height\":344,\"caption\":\"Terryberry\"},\"image\":{\"@id\":\"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TerryberryCompany\/\",\"https:\/\/x.com\/Terryberryco\",\"https:\/\/www.linkedin.com\/company\/85647\",\"https:\/\/www.pinterest.com\/terryberryco\/\",\"https:\/\/www.youtube.com\/user\/employeerecognition\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Martson's Case Study - Terryberry","description":"Learn how Marston's improved engagement in its dispersed hospitality workforce with Terryberry's mobile-first recognition and benefits platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/","og_locale":"en_GB","og_type":"article","og_title":"Martson's Case Study","og_description":"Learn how Marston's improved engagement in its dispersed hospitality workforce with Terryberry's mobile-first recognition and benefits platform.","og_url":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/","og_site_name":"Terryberry","article_publisher":"https:\/\/www.facebook.com\/TerryberryCompany\/","article_modified_time":"2026-03-09T21:49:16+00:00","og_image":[{"width":1000,"height":664,"url":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@Terryberryco","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/","url":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/","name":"Martson's Case Study - Terryberry","isPartOf":{"@id":"https:\/\/www.terryberry.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#primaryimage"},"image":{"@id":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#primaryimage"},"thumbnailUrl":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png","datePublished":"2025-04-11T12:37:22+00:00","dateModified":"2026-03-09T21:49:16+00:00","description":"Learn how Marston's improved engagement in its dispersed hospitality workforce with Terryberry's mobile-first recognition and benefits platform.","breadcrumb":{"@id":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#primaryimage","url":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png","contentUrl":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/Marstons_Case-Study_Featured-Image.png","width":1000,"height":664},{"@type":"BreadcrumbList","@id":"https:\/\/www.terryberry.com\/gb\/case-studies-martsons\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.terryberry.com\/gb\/"},{"@type":"ListItem","position":2,"name":"Martson&#8217;s Case Study"}]},{"@type":"WebSite","@id":"https:\/\/www.terryberry.com\/#website","url":"https:\/\/www.terryberry.com\/","name":"Terryberry","description":"Employee Recognition and Reward Programs","publisher":{"@id":"https:\/\/www.terryberry.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.terryberry.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.terryberry.com\/#organization","name":"Terryberry","url":"https:\/\/www.terryberry.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg","contentUrl":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg","width":1098,"height":344,"caption":"Terryberry"},"image":{"@id":"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TerryberryCompany\/","https:\/\/x.com\/Terryberryco","https:\/\/www.linkedin.com\/company\/85647","https:\/\/www.pinterest.com\/terryberryco\/","https:\/\/www.youtube.com\/user\/employeerecognition"]}]}},"_links":{"self":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages\/98325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/users\/42"}],"replies":[{"embeddable":true,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/comments?post=98325"}],"version-history":[{"count":6,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages\/98325\/revisions"}],"predecessor-version":[{"id":103964,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages\/98325\/revisions\/103964"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/media\/98326"}],"wp:attachment":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/media?parent=98325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}