{"id":89478,"date":"2024-03-12T11:43:29","date_gmt":"2024-03-12T15:43:29","guid":{"rendered":"https:\/\/www.terryberry.com\/?page_id=89478"},"modified":"2026-03-09T11:52:34","modified_gmt":"2026-03-09T15:52:34","slug":"case-studies-village-hotels","status":"publish","type":"page","link":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/","title":{"rendered":"Village Hotels Case Study"},"content":{"rendered":"\n<h2>\n\t\t\tHow Village Hotels increased employee engagement by 35% and created a happy workforce with Terryberry \t<\/h2>\n\n    <a href=\"#hsformModal_\" data-toggle=\"modal\">Download Case Study<\/a>\n\t<h2>87%<\/h2>\n\t<p>registered users within 6 weeks<\/p>\n\t<h2>35%<\/h2>\n\t<p>increase in employee engagement<\/p>\n<h2>\n\t\t\tIntroduction\t<\/h2>\n\t<p>Village Hotel Club is a lifestyle venue that operates across the UK, meaning that 98% of their workforce are deskless employees, so recongising and rewarding their staff in real-time was a difficult task.<\/p>\n<p>Alongside this, Village Hotels struggled to communicate employees&#8217; key benefits and internal perks, which meant there was little to no uptake of the offerings and low engagement with their scheme.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/03\/Village-Stock-1.png\" alt=\"Village Stock\" height=\"664\" width=\"1000\" title=\"Village Stock\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<h2>\n\t\t\tCreating a unified, national organisation  \t<\/h2>\n\t<p>From initial conversations, it was important for Village Hotels to find a platform that could house all their benefits in one place, which would help make employees aware of the perks available.\u00a0\u00a0<\/p>\n<p>However, it soon became clear they also required an instant recognition programme, that could help celebrate all their employees across all 33 locations &#8211; all with the key goal of boosting morale and communication.\u00a0<\/p>\n<p>After an in-depth analysis of Village Hotels&#8217; needs, Terryberry&#8217;s global recognition platform (Be Recognised) and benefits hub (Be Savings) provided a holistic, digital, employee engagement experience that could be tailored to their needs.\u00a0<\/p>\n<h2>\n\t\t\tEngaging a large workforce and providing them easy access to their benefits \t<\/h2>\n\t<p>Within the first 6 weeks of launch, Village Hotels saw over 85% of employees registering with their scheme and engaging with the new platform. This had a direct impact across all areas of the business as engagement levels increased by 35%, thanks to staff now being recognised in real-time, the ability to celebrate their peers and ongoing communications about their benefits.\u00a0<\/p>\n<p>Terryberry&#8217;s recognition and benefit platform has meant that every employee, no matter their seniority or where they&#8217;re based, feels more valued, more engaged and happier at work.\u00a0<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/03\/Village_Stock2.png\" alt=\"Village_Stock2\" height=\"664\" width=\"1000\" title=\"Village_Stock2\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/03\/Village_Solo-Quote.png\" alt=\"Village_Solo Quote\" height=\"511\" width=\"2000\" title=\"Village_Solo Quote\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<h2>\n\t\t\tBe Engaged, Be Exceptional\t<\/h2>\n    <a href=\"#hsformModal_\" data-toggle=\"modal\">Request a demo<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>How Village Hotels increased employee engagement by 35% and created a happy workforce with Terryberry Download Case Study 87% registered users within 6 weeks 35% increase in employee engagement Introduction Village Hotel Club is a lifestyle venue that operates across the UK, meaning that 98% of their workforce are deskless employees, so recongising and rewarding [&hellip;]<\/p>\n","protected":false},"author":42,"featured_media":89421,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-89478","page","type-page","status-publish","has-post-thumbnail","hentry","last","even"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.1 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Village Hotels Case Study - Terryberry<\/title>\n<meta name=\"description\" content=\"Read how the Village Hotels achieved measurable success with their employee engagement programmes from Terryberry.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Village Hotels Case Study\" \/>\n<meta property=\"og:description\" content=\"Read how the Village Hotels achieved measurable success with their employee engagement programmes from Terryberry.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/\" \/>\n<meta property=\"og:site_name\" content=\"Terryberry\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TerryberryCompany\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-09T15:52:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"664\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Terryberryco\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/\",\"url\":\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/\",\"name\":\"Village Hotels Case Study - Terryberry\",\"isPartOf\":{\"@id\":\"https:\/\/www.terryberry.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png\",\"datePublished\":\"2024-03-12T15:43:29+00:00\",\"dateModified\":\"2026-03-09T15:52:34+00:00\",\"description\":\"Read how the Village Hotels achieved measurable success with their employee engagement programmes from Terryberry.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#primaryimage\",\"url\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png\",\"contentUrl\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png\",\"width\":1000,\"height\":664},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.terryberry.com\/gb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Village Hotels Case Study\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.terryberry.com\/#website\",\"url\":\"https:\/\/www.terryberry.com\/\",\"name\":\"Terryberry\",\"description\":\"Employee Recognition and Reward Programs\",\"publisher\":{\"@id\":\"https:\/\/www.terryberry.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.terryberry.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.terryberry.com\/#organization\",\"name\":\"Terryberry\",\"url\":\"https:\/\/www.terryberry.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg\",\"contentUrl\":\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg\",\"width\":1098,\"height\":344,\"caption\":\"Terryberry\"},\"image\":{\"@id\":\"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TerryberryCompany\/\",\"https:\/\/x.com\/Terryberryco\",\"https:\/\/www.linkedin.com\/company\/85647\",\"https:\/\/www.pinterest.com\/terryberryco\/\",\"https:\/\/www.youtube.com\/user\/employeerecognition\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Village Hotels Case Study - Terryberry","description":"Read how the Village Hotels achieved measurable success with their employee engagement programmes from Terryberry.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/","og_locale":"en_GB","og_type":"article","og_title":"Village Hotels Case Study","og_description":"Read how the Village Hotels achieved measurable success with their employee engagement programmes from Terryberry.","og_url":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/","og_site_name":"Terryberry","article_publisher":"https:\/\/www.facebook.com\/TerryberryCompany\/","article_modified_time":"2026-03-09T15:52:34+00:00","og_image":[{"width":1000,"height":664,"url":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@Terryberryco","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/","url":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/","name":"Village Hotels Case Study - Terryberry","isPartOf":{"@id":"https:\/\/www.terryberry.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#primaryimage"},"image":{"@id":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#primaryimage"},"thumbnailUrl":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png","datePublished":"2024-03-12T15:43:29+00:00","dateModified":"2026-03-09T15:52:34+00:00","description":"Read how the Village Hotels achieved measurable success with their employee engagement programmes from Terryberry.","breadcrumb":{"@id":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#primaryimage","url":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png","contentUrl":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2024\/02\/VillageHotels_case-study.png","width":1000,"height":664},{"@type":"BreadcrumbList","@id":"https:\/\/www.terryberry.com\/gb\/case-studies-village-hotels\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.terryberry.com\/gb\/"},{"@type":"ListItem","position":2,"name":"Village Hotels Case Study"}]},{"@type":"WebSite","@id":"https:\/\/www.terryberry.com\/#website","url":"https:\/\/www.terryberry.com\/","name":"Terryberry","description":"Employee Recognition and Reward Programs","publisher":{"@id":"https:\/\/www.terryberry.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.terryberry.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.terryberry.com\/#organization","name":"Terryberry","url":"https:\/\/www.terryberry.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg","contentUrl":"https:\/\/www.terryberry.com\/wp-content\/uploads\/2021\/07\/NEW-Terryberry-Logo-2.jpg","width":1098,"height":344,"caption":"Terryberry"},"image":{"@id":"https:\/\/www.terryberry.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TerryberryCompany\/","https:\/\/x.com\/Terryberryco","https:\/\/www.linkedin.com\/company\/85647","https:\/\/www.pinterest.com\/terryberryco\/","https:\/\/www.youtube.com\/user\/employeerecognition"]}]}},"_links":{"self":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages\/89478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/users\/42"}],"replies":[{"embeddable":true,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/comments?post=89478"}],"version-history":[{"count":12,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages\/89478\/revisions"}],"predecessor-version":[{"id":103931,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/pages\/89478\/revisions\/103931"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/media\/89421"}],"wp:attachment":[{"href":"https:\/\/www.terryberry.com\/gb\/wp-json\/wp\/v2\/media?parent=89478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}