{"id":105164,"date":"2026-06-03T12:28:20","date_gmt":"2026-06-03T16:28:20","guid":{"rendered":"https:\/\/www.terryberry.com\/about-us\/"},"modified":"2026-10-12T10:42:07","modified_gmt":"2026-10-12T14:42:07","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.terryberry.com\/gb\/about-us\/","title":{"rendered":"About Terryberry"},"content":{"rendered":"\n<h2>\n\t\t\tAbout Terryberry\t<\/h2>\n<h1>\n\t\t\tA Complete, Integrated Employee Engagement Company\t<\/h1>\n\t<p>Creating meaningful moments of recognition has been Terryberry&#8217;s focus since 1918.<\/p>\n<p>Over the course of more than a century, over 44,000 organisations worldwide have trusted Terryberry to help them celebrate and support their employees. We&#8217;ve expanded our focus from crafting quality awards to delivering comprehensive engagement programmes backed by science that drive improvements in retention, eNPS, and performance.<\/p>\n<a href=\"\/gb\/employee-engagement-platform\/\" target=\"_self\">Explore the Engagement Programme<\/a><figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/10\/Terryberry-UK-Team.jpg\" alt=\"A group of sixteen people posing for a photo in front of a bar counter.\" height=\"1134\" width=\"2016\" title=\"Terryberry UK Team\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t<!-- Why Recognition Matters Section -->\n<section>\n      Why Terryberry\n    <h2>Helping Organisations Build High-Performing Teams<\/h2>\n<\/section>\n\t<p>Terryberry is the only company delivering engagement programmes built on a research-validated model of the six factors proven to drive retention, productivity, and a culture employees don&#8217;t want to leave.<\/p>\n<p>Many engagement initiatives are disjointed. The reality is that recognition, benefits, well-being, and listening tools sitting in separate systems don&#8217;t equal culture. The moments that make employees feel genuinely valued only work when they&#8217;re connected.<\/p>\n<p>Terryberry revolves around this belief. We design and deliver comprehensive employee engagement programmes that connect recognition, benefits, rewards, physical awards, well-being, and listening so you can build a better culture. All with the data to prove it.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/10\/Asset-6@2x.png\" alt=\"A smiling woman looking at a phone with digital overlays showing employee recognition, engagement metrics, and company benefit icons.\" height=\"955\" width=\"1838\" title=\"Be Engaged - Recognition &amp; Benefits\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t<style>\n    .fl-node-rpmoce73qw82 .rewards-grid {\n  grid-template-columns: repeat(1, 1fr);\n}\n@media (min-width: 992px) {\n  .fl-node-rpmoce73qw82 .rewards-grid {\n    grid-template-columns: repeat(2, 1fr);\n  }\n}\n<\/style>\n<section>\n      <a href=\"\/gb\/employee-engagement-platform\">\n      Be Engaged\u2122\n      <h3>Employee Engagement Programme<\/h3>\n      <p>An employee recognition platform, benefits hub, well-being, surveys, and engagement analytics, all in one programme.<\/p>\n    <\/a>\n    <a href=\"\/gb\/symbolic-awards\">\n      Bespoke Awards\n      <h3>Physical Recognition Awards<\/h3>\n      <p>Career milestone awards, service awards, custom trophies, and branded recognition pieces that last a lifetime.<\/p>\n    <\/a>\n<\/section>\n\t<section id=\"story\">\n        <blockquote>\n          &#8220;The initial response from all our staff has been really positive. We&#8217;ve seen an upift in engagement across all teams since the platform was launched, and it&#8217;s had a positive impact on the culture within the business.&#8221; \n        <\/blockquote>\n        <cite>Lindsay Southward, Director of People &#038; Operations, Village Hotel Club<\/cite>\n        <blockquote>\n          &#8220;We now get a monthly average of 17,000 unique visits to the platform, an increase of over 600%, and have over 33,000 registered users, which is a massive achievement and a testament to the value our team members see in having access to all of their benefits in one place.&#8221;\n        <\/blockquote>\n        <cite>Tom Buchanan, Reward Manager, Greene King<\/cite>\n<\/section>\n\t<p>OUR HISTORY<\/p>\n<h2>A Century of Helping People Feel Valued at Work<\/h2>\n<p>Terryberry started as a bespoke jewellery manufacturer in Grand Rapids, Michigan, making pieces people keep forever. What began as a single product has evolved into programmes that connect multiple facets of engagement. Because we know that while recognition moments are powerful, lasting engagement requires more.<\/p>\n<p>Over the past 100+ years, that foundation of meaningful recognition has grown into something much larger: a comprehensive approach to engagement that helps build cultures where people genuinely want to stay and do their best work.<\/p>\n\t\t\t 1918 <p>Founded as a bespoke jewellery manufacturer<\/p>\t\t\n\t\t\t 1970s <p>Established as an employee recognition and rewards leader<\/p>\t\t\n\t\t\t 2000s <p>Introduction of online rewards, redemption, and social recognition<\/p>\t\t\n\t\t\t Today <p>At the forefront as a global employee engagement and rewards company, unifying employee recognition, bespoke awards, rewards, well-being, and listening to drive retention, productivity, and lasting culture change<\/p>\t\t\n\t<h2>\n\t\t\tIncreasing Profits for Industry Leaders by 44%\t<\/h2>\n\t<p>Retention and engagement are top priorities for banks and building societies. Financial organisations that implement Terryberry&#8217;s employee recognition programme experience an average engagement rate of 77%, 50% higher customer satisfaction, and 44% higher profits.<\/p>\n<a href=\"https:\/\/info.terryberry.com\/hubfs\/downloadable-resources\/CS22_23_0014_Case_Study_Employee_Recognition_for_Financial_Institution.pdf?_gl=1*pubf72*_gcl_au*ODU2MDIwNTMwLjE3NzQzNjI5MDg.*FPAU*ODU2MDIwNTMwLjE3NzQzNjI5MDg.\" target=\"_self\">Read the Case Study<\/a><figure data-animation-delay=\"0\" data-animation-duration=\"1\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t<a target=\"_self\" itemprop=\"url\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/10\/Reach-Every-Worker-scaled.png\" alt=\"Be Saving shown on desktop and mobile: a recognition wall with colleague posts and eCards, a screen for choosing recognition recipients, and a benefits menu with tiles for savings, wellness, Cycle2Work, car maintenance, and health cash plans.\" height=\"1485\" width=\"2560\" title=\"Be Saving &amp; Be Recognised\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<\/figure>\n<h2>\n\t\t\tConnecting Engagement to Retention, eNPS &#038; Performance\t<\/h2>\n\t<p>Terryberry measures employee sentiment, eNPS trends, and retention risk alongside engagement metrics, so HR leaders can prove exactly how their engagement programme reduces turnover, improves productivity, and delivers measurable ROI.<\/p>\n<p><a href=\"\/gb\/contact-us\/\">Book a Demo<\/a><\/p>\n<h2>\n\t\t\tTrusted by Global Leaders Investing in Employee Success\t<\/h2>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/unilever.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/fird.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/04\/land-rover.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/07\/Co-op-Logo-1.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2025\/11\/Marstons_Brewery_logo.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/07\/Village-Hotel-Logo.svg\" alt=\"\" \/>\n\t<!-- Add Font Awesome CSS to your <head> section -->\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\"\/>\n<section id=\"experts\">\n        <h2>People-Driven &#038; Evidence-Based<\/h2>\n           Terryberry&#8217;s engagement programme is built on our six-pillar engagement model, developed through years of independent research across thousands of organisations and proven to drive retention, productivity, and a thriving workplace culture. \n\n<a href=\"\/gb\/resource\/be-recognised-be-saving-brochure\">Download the Brochure<\/a><br \/>\n          <h3>Purpose<\/h3>\n          Employees who share their organisation&#8217;s mission show greater commitment, higher job satisfaction, and significantly stronger retention.\n\n          <h3>Leadership<\/h3>\n          Strong, visible leadership helps employees feel supported, trusted, genuinely valued, and more engaged in their work.\n\n          <h3>Well-Being<\/h3>\n          When employees feel physically, mentally, and emotionally well, they are better able to contribute and stay engaged.\n\n          <h3>Equity<\/h3>\n          Employees have a better work experience when they are treated fairly and given equal opportunity to succeed.\n\n          <h3>Empowerment<\/h3>\n          People are more motivated when they feel trusted to make decisions, take ownership, and see the  impact of their contributions. \n\n          <h3>Belonging<\/h3>\n          A real sense of employee appreciation and belonging helps people feel more connected to their team, their work, and the organisation as a whole.\n\n<\/section>\n<h2>\n\t\t\tRecognition That Reaches<br \/>Your Whole Workforce\t<\/h2>\n\t<p>Most platforms are designed for office environments. Terryberry is built to reach every employee in your organisation, no matter where they work. Our employee engagement solutions help HR leaders transform company culture in industries such as healthcare, hospitality, manufacturing, construction, and retail.<\/p>\n<h3>\n\t\t\tDesk-Based Teams\t<\/h3>\n\t<p>Full platform access, social recognition feeds, survey tools, and milestone recognition notifications, integrated with HRIS and communication tools.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/06\/Desk-Based.jpg\" alt=\"Two women in a cubicle speaking to each other\" height=\"600\" width=\"900\" title=\"Desk-Based\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<h3>\n\t\t\tFrontline &#038; Deskless Workers\t<\/h3>\n\t<p>Mobile-first experiences, QR code access, milestone certificates, and physical award delivery.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/06\/Deskless.jpg\" alt=\"A group of men stand on a factory floor\" height=\"600\" width=\"900\" title=\"Deskless\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<h3>\n\t\t\tRemote &#038; Hybrid Employees\t<\/h3>\n\t<p>Global award delivery, digital recognition moments, and virtual well-being challenges that inspire connection.<\/p>\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/06\/remote-work.jpg\" alt=\"A man sitting in a coffee shop remote working on his computer\" height=\"600\" width=\"900\" title=\"remote-work\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\t<section class=\"story-spotlight oms-testimonials\n\" id=\"story\">\n        <blockquote>\n          &#8220;The best cultures aren&#8217;t the ones that get talked about the most, they&#8217;re the ones people don&#8217;t want to leave. Earlier in my career, I worked somewhere that prided itself on protecting its culture. It taught me something lasting: you can&#8217;t protect what you&#8217;re not actively building. This is the work I get to do at Terryberry-helping organisations create workplaces where people choose to stay.&#8221; \n        <\/blockquote>\n        <cite>Christy Behnke, VP Marketing, Terryberry<\/cite>\n<\/section>\n<h2>\n\t\t\tServing 44,000+ Clients Around the World\t<\/h2>\n\t<p>With locations in different countries and having served more than 44,000 clients worldwide, Terryberry is a trusted employee engagement and rewards company for organisations like yours.<\/p>\n\t<!-- Add this link in your head section for the icons -->\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.4.0\/css\/all.min.css\"\/>\n<style>\n    .fl-node-wezkmqn5tdia .accordion-content-inner {\n        padding:20px 60px;\n    }\n<\/style>\n        <h3>Terryberry UK<\/h3>\n        13-15 Beech Lane,<br \/>\nMacclesfield,<br \/>\nCheshire<br \/>\nSK10 2DR\n\n        <h3>Williams Recognition<\/h3>\n        4027 Rue Brodeur,<br \/>\nSherbrooke, QC J1L 1K4,<br \/>\nCanada\n\n        <h3>Terryberry USA &#038; Canada<\/h3>\n        2033 Oak Industrial Dr. NE,<br \/>\nGrand Rapids,<br \/> MI 49505, USA\n<h2>\n\t\t\tSee What a Science-Backed Engagement Programme Can Do for Your Organisation\t<\/h2>\n\t<p>Book a brief demo today and we&#8217;ll show you how a programme built for your workforce can lead to measurable business outcomes.<\/p>\n    <a href=\"#hsformModal_\" data-toggle=\"modal\">Book Your Demo<\/a>\n    <figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.terryberry.com\/wp-content\/uploads\/2026\/05\/Happy-Man-2_900x900900x900.webp\" alt=\"A man smiles at the front of a classroom of people, with a white board behind him. \" height=\"900\" width=\"900\" title=\"Happy Man 2_900x900900x900\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n<\/head>\n","protected":false},"excerpt":{"rendered":"<p>About Terryberry A Complete, Integrated Employee Engagement Company Creating meaningful moments of recognition has been Terryberry&#8217;s focus since 1918. Over the course of more than a century, over 44,000 organisations worldwide have trusted Terryberry to help them celebrate and support their employees. We&#8217;ve expanded our focus from crafting quality awards to delivering comprehensive engagement programmes [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-105164","page","type-page","status-publish","hentry","last","even"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Terryberry | Awards &amp; Employee Engagement Company<\/title>\n<meta name=\"description\" content=\"Get to know custom award and employee engagement leader Terryberry, and discover how we\u2019re helping organizations build high-performing, highly engaged teams.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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